FAQs
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Take a look below to see if we've already covered your question. If not, don't worry - just send us a note at help@nooreehome.com and we'll be happy to assist you.
Our Company & Products
What is Nooree Home?
Nooree Home is an online destination for home goods that effortlessly infuse simplicity and joy into your space. Our curated collection of timeless lifestyle objects is perfectly suited to fit any home. We offer a variety of products, including decor, textiles and linens, kitchen and tabletop pieces, and fragrances.
How does Nooree Home select its products?
We prioritize a sustainable mindset, carefully selecting products with minimal impact on the environment. We work to minimize waste, reduce our environmental footprint, and select product that are crafted with longevity in mind. Our collection embodies timeless designs, exceptional craftsmanship, and versatile solutions, all meeting our high standards.
Do you have a physical store where I can see your products in person?
As an online retailer, we currently do not have a physical store. However, if you have any product-related questions before making a purchase, please reach out to us through our Contact page. Additionally, we occasionally participate in pop-up shops throughout the year where you can personally see our products. Be sure to sign up for our email updates to stay informed.
Do you offer any discounts or promotions?
Absolutely. By signing up for our email list, you'll receive a code for 20% off your first purchase, along with an exclusive invitation to our annual sale.
What payment methods do you accept?
We accept all major credit cards, such as Visa, Mastercard, and American Express. Additionally, we accept payments through PayPal, Shop Pay, Apple Pay, and Google Pay. If you have any further questions regarding payment, our team is ready to assist you.
Is it safe to use my credit or debit card on Nooree Home?
We prioritize the security of your credit and debit card transactions on our website by utilizing SSL encryption technology. Additionally, we have partnered with trusted payment gateways like PayPal and Shop Pay to offer our customers a seamless and hassle-free payment experience. Rest assured, your information is safe and secure with us.
How can I contact the Nooree Home team?
For any inquiries about our products, questions, or to get in touch with our team, we're here to assist you. You can reach out to us by using our Contact form or by sending an email to help@nooreehome.com.
Shipping & Delivery
Do you offer international shipping?
Currently, our product shipments are limited to the United States and Canada. We have plans to expand our shipping services worldwide in the future.
How long does it take to receive my order?
We strive to ship orders within 3 business days of purchase. Please note that during holidays and peak shopping times, it may take up to 5 business days to process your order. Delivery times vary depending on your selected shipping method and can range from 3 to 8 business days.
How can I track my order?
We ship our orders using USPS and UPS. Once your order is shipped, you will receive a confirmation email containing a tracking number and the details of your order. You can then track your order on the USPS or UPS website.
What happens if my package is lost or damaged during shipping?
Nooree Home is not responsible for orders that are lost during shipping or delivery.
To request a replacement for your damaged item, please email us at help@nooreehome.com within 3 days of receiving it. Remember to include a photo of the damaged item. Rest assured, we will take care of the replacement for you.
Returns
What is your return policy?
Our priority is the complete satisfaction of our customers. If, for any reason, you are not happy with your purchase, we offer a hassle-free exchange or return within 14 days of delivery. Please note that items must be in their original packaging, unused, and in resalable condition. For detailed information, please refer to our Shipping & Returns policy.
Do I have to pay for shipping when returning a product?
For returns, we will email you with a return shipping label. The cost of the shipping label will be deducted from your applicable credit. For exchanges, we will cover the shipping cost for your returned item.